We despatch your books within 2-3 days of receiving your order and you should have them no longer than a week after that depending on your location in the country.

We accept payments via credit card (Visa, Mastercard, AmEx) and bank deposits. All payments are processed by Standard Bank in South African Rands

When you enter your credit card details online via our checkout page they are encrypted with SSL which means that the details you enter arrive us without the possibility of a 3rd party accessing this information. Industry standard 128-bit encryption is used.

All our payments are processed via Paygate who are a leading South African online payment processor and using the highest levels of Internet encryption.

Your wishlist is a list of books that you would like to buy but are not yet ready to purchase. This is a feature available for registered Vedic Books customers and when you find a product you like, you have the option to add it to your "wishlist". This is an easy way to keep track of products you would like to buy at Krishna Books. You can also send your wishlist to a friend perhaps a week or so before your birthday or wedding aniversary!

We will gladly refund you in full for any product you may purchase from Krishna Books that you are not completely happy with. Simply contact our customer care department and they will advise you how to return your product. Once received we will refund your card in full. In the case of you returning part of an order, we will refund you for the items returned. Simple as that!

We have access to most titles and multimedia products published by the Bhaktivedanta Book Trust. Simply send a mail to our Customer Care Team and we will let you know within a few days if the book or books on the subject matter you are interested in, is available.

Yes of course we do! You can purchase various denominations of Gift Vouchers from Krishna Books and then gift a friend or loved one the gift of spiritual nectarian books! Simply visit our Gift Voucher aisle and add them to your shopping cart!

Once you have completed payment, you will receive your gift voucher as a credit balance in your account where upon you can e-mail the voucher to a person of your choosing.

At the moment we don’t but it’s coming very soon! You can subscribe to the newsletter and we will announce when it’s ready.

You can go http://forgotpassword.vedicbooks.net and you will be issued with a new temporary password via Email. Login with this password and reset your password as you wish.

Simply visit the Gift Voucher Aisle and add your selected voucher(s) to your shopping cart. NB: It is a good idea if purchasing vouchers to purchase them independatly and not to combine a Gift Voucher Purchase with the purchasing of any physical items such as books.

Once you've completed your order and we have processed your payment we will activate your Gift Voucher and you will receive an e-mail confirming this. You can then login to your account and in your shopping cart you will see your Gift Voucher value. You can now send vouchers to friends and family using the Send Voucher link.

Once you've purchased your Gift Voucher and the balance is in your Vedic Books account, simply option to Send Voucher and enter the name and e-mail of the person who is to receive the voucher. Once this form is completed an eVoucher with a special Gift Voucher code will be sent to your friend. You can add a custom message for example a birthday or aniversary greeting.

Once you've received your gift voucher, the funds will show in your Gift Voucher Account and you can use those funds to purchase other items in our store. At the checkout stage, an extra tick box will appear in the section under Gift Vouchers and Discount Coupons. Selecting this tick box will apply those funds in your Gift Voucher Account. Please note: You will still have to select another payment method if there is not enough in your Gift Voucher Account to cover the cost of your purchase. If you have more funds in your Gift Voucher Account than the total cost of your purchase the balance will be left in you Gift Voucher Account for future purchases.

If you receive a Gift Voucher by email it will contain details of who sent you the Gift Voucher, along with possibly a short message from them. The Email will also contain the Gift Voucher Number. You can now redeem the Gift Voucher in two ways:

1. By clicking on the link contained within the email for this express purpose. This will take you to the store's Redeem Voucher page. you will the be requested to create an account, before the Gift Voucher is validated and placed in your Gift Voucher Account ready for you to spend it on whatever you want.

2. During the checkout procces, on the same page that you select a payment method there will be a box to enter a Redeem Code. Enter the code here, and click the redeem button. The code will be validated and added to your Gift Voucher account. You Can then use the amount to purchase any item from our store.